Configuring Outlook & Other Email Clients

Note that the Thunderbird and many other email client setups are very similar to Outlook and can be done with the following instructions.

In the following tutorial, we will reference yourdomain.com.  Please remember that whenever we say yourdomain.com, you will simply need to replace that with your domain name.  For example, if your domain were www.microsoft.net, then yourdomain.com would be microsoft.net and name@yourdomain.com will be the email address you are configuring this for (i.e. billgates@microsoft.net).

1.  Open your Outlook program and go to Tools > E-mail Accounts

2.  Choose Add a new e-mail account

3.  Choose POP3 as your Server Type

4.  User Information
Your Name: enter your name as you want it to appear in the "from" line for emails you send.
E-mail Address: enter your email address as you want it to appear in the "from" email address for emails you send. Typically this will be the email address you are configuring (i.e. name@yourdomain.com). Note that this e-mail address will also be the "reply to" address for this account by default.

Server Information
Incoming mail server (POP3): Your incoming mail server is mail.yourdomain.com
Outgoing mail server (SMTP): Your outgoing mail server should be your ISP mail server* (i.e. mail.bigpond.com).

Note that you can often find out your ISP mail server by viewing the details of your ISP email account you have setup in Outlook. If you are not sure of your ISP mail server click here for a list of some common ones. If you cannot recover your ISP email address and password (this was setup for you when you setup your internet connection with your ISP), click here to view the alternative setup using mail.yourdomain.com as the outgoing mail server.

Logon Information
User Name: this needs to be the email address you are configuring - name@yourdomain.com
Password: this is the password for the email address you are configuring

Click on "Next >"

5.  Choose More settings

6.  Click on the Outgoing Server Tab and tick the box next to "My outgoing server(SMTP) requires authentication".

Tick the button next to "Log on using"

User Name: this is your ISP email address User Name (typically your email address with your ISP - i.e. name@bigpond.com)
Password: this is your ISP email address password

Click on "OK"

You must do this if you want to be able to send email!

7.  Choose Next.

8.  Choose Finish.  You are now able to send and receive email with Outlook!